Return Policy

Return Policy

Thank you for shopping with By Mo Designs! We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we are here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

Exchanges

If you would like to exchange an item for a different one, please return the original item and place a new order.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact our customer service at contactbymodesigns@gmail.com.

By Mo Designs
5915 W 53rd St.
Sioux Falls SD 57106
515-509-6696